Open a Support Ticket Fill in an online form describing your issue. We'll respond by email in one business day. Create a Support Ticket Support Chat Knowledgeable product specialists are available now. Start Chatting Call Us When you need immediate help, call us! Our average wait time is under 1 minute. +1 (773) 869-1234 (7 AM - 6 PM CST) Warranty & Insurance Product Registration Warranty Coverage Extended Warranties Warranty Lookup Insurance Coverage Insurance Claims Product Returns How to Return a Product Request a Return Authorization (RMA) Support Knowledge Base & Downloads PowerAlert Software Drivers Firmware Owner's Manuals Knowledge Base Support Resources Software Knowledge Base Replacement Parts How to Find a Product Serial Number Reseller Support Adding or Replacing UPS BatteriesMultiple Brands Available UPS Battery Finder Extended Warranties & On-Site Services See Your Options UPS & Battery Recycling Learn More Visio StencilsBIM Objects Visio Stencils | BIM Objects | All Design Resources The Cisco Compatible logo signifies that Tripp Lite's product has undergone interoperability testing by Tripp Lite together with Cisco and a third-party test house based on testing criteria set by Cisco. Tripp Lite is solely responsible for the support and warranty of its product. Cisco makes no warranties, express or implied, with respect to Tripp Lite's product or its interoperation with the listed Cisco product(s) and disclaims any implied warranties of merchantability, fitness for a particular use, or against infringement. Cisco, the Cisco logo, and Cisco Systems are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Up to 30% longer runtime than basic replacements OEM certified premium batteries Rugged, leakproof construction Maintenance-free Wide operating temperature range Features Restores your UPS to its original runtime specifications Comes pre-assembled and ready for installation into your UPS system Reusable packaging holds expired batteries for recycling center delivery Compatible with many brands and models, including APC models BK200, BK250B, BK280B, BP280, BP280PNP, BP280C, BP280S, BK300, BK350, BK400, BK400B, BP420, BP420C, BP420PNP, BP420S, BK500M, PCPER, PCPRO, SUVS420, SU420NET, BP350UC, BP500CLR, BP500UC Package Includes UPS battery replacement cartridge Instruction manual with installation, recycling and warranty information Specifications OVERVIEW UPC Code 037332118394 BATTERY Included Battery Set Contains (1) 12V 7AH sealed lead acid batteries Typical Battery Lifespan 3 - 5 years, depending on host UPS operating conditions PHYSICAL Shipping Dimensions (hwd / in.) 6.10 x 7.50 x 11.90 Shipping Weight (lbs.) 8.40 Unit Dimensions (hwd / in.) 3.6875 x 2.5 x 5.875 Unit Weight (lbs.) 5.5 ENVIRONMENTAL Relative Humidity 0 - 95% non-condensing Operating Elevation (ft.) 0 - 10,000 Storage Elevation (ft.) 0 - 50,000 Operating Elevation (m) 0-3000 m WARRANTY Product Warranty Period (U.S. & Canada) 18-month limited warranty