Q: Do I have to pay customs duties?
A: If your address is in the United States, you typically do not need to pay customs duties to receive your package.
Q: What if I receive a damaged product?
A: If you receive a damaged product, we will resend it until you are satisfied.
Q: Can I get an invoice?
A: Absolutely, we provide all forms of invoices upon request.
Q: Will the product be delivered to my address?
A: Yes, products usually arrive on time if purchased. Delivery to your address is assured.
Q: Which company is the carrier?
A: We use UPS, USPS, DHL, and Yanwen. The carrier is selected based on your provided address.