Model: LBW21
Power system: dual 250W motors
Maximum Load Capacity: 165 lbs (approximately 75kg)
Battery life/charging: Full charge battery life ≈ 1 hour/fast charge 2-3 hours
Speed: 6-9 mph (approximately 14.5 km/h)
Mileage: 8-9 miles
Tire: 6.5-inch anti-skid rubber tire
Operating temperature: 5°C to 40°C
Maximum load: 165 pounds
Package: Hover Board×1, charger×1, manual×1
Question list:
1, hoverboard not turn on.
2, hoverboard not balance.
3, hoverboard not move.
4, wireless speaker not work, but working before.
5, hoverboard be be ~ sound.
6, hoverboard shaking, but working well before.
7, hoverboard charger's light does not change from red to green.
8, hoverboard damage when you receive.
Solution:
1, reset hoverboard to Product factory status(please see the card in package about how to reset).
2, contact seller to request new charger.(within warranty time)
3, contact seller to exchange new one. (within warranty time)
4, use different smartphone to test, find pair and connect Bluetooth.
5, make sure adjust sound volume, not 0.
6, if receive damage. contact seller and provide broken picture to exchange(within warranty time)
If any questionS, do not hurry to return, please feel free to contact us, we will give you the best support.