Zoxuxiwu has always been dedicated to delivering quality products and exceptional service to our valued consumers. Your satisfactory is always our Priority, We will do our best to resolve the issues. Your feedback is our motivation to improve the quality of our products and good service for other customers like you. NOTE: Our products are guaranteed to be nickel-free, lead-free, cadmium-free, making them ideal for individuals with sensitive skin. Please handle with care and avoid pulling or bending the items when putting them on or taking them off. precaution： Avoid exposure to chemicals. Use a soft polishing cloth designed for silver to gently remove tarnish.Avoid wearing while showering. Refrain from wearing during intense physical activity, protect from impact and scratches. Remove silver jewelry before swimming, bathing, or exercising to prevent oxidation and discoloration.