the corded BASE has been checked by our qualified and experienced electronic personnel and is in good working condition its in 100% working order every single function has been tested works just great item excellent condition This Auction includes 1- DESKTOP CORDED SYSTEM 1-PHONE CORD 1-power supply *****(((((PLEASE READ)))))***** YOUR POSITIVE FEED BACK WOULD BE GREATLY LOVED AND APPRECIATED. before leaving a bad feed back please let us know we will try our very best to resolve the situation. Customer Service YOUR SATISFACTION IS GUARANTEED IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR ORDER, RETURN THE ITEM IN THE SAME CONDITION AS RECEIVED, WE WILL ISSUE A REFUND WE WILL PAY FOR BOTH WAYS SHIPPING, I DON'T THINK THERE SHOULD BE A REASON FOR A NEGATIVE FEED BACK. IF A MISTAKE OCCURS LET US KNOW PLEASE, THANKS.