:: PRODUCT MATERIALS AND FEATURES :: The carpet material we use does not contain substances harmful to health, you can use it safely and peacefully for your home. My products are produced with 3D digital printing technology. Its thickness is 5-6 mm. The material used during production may vary by ±3% due to high temperatures. This is normal for the production of textile products. To make the carpets more natural, cotton-based bases and non-slip bases are preferred, especially in small sizes. The base of this rug may vary depending on its place of use and purpose. The colors you see may vary slightly from sample images depending on the color calibration of your monitor or phone. :: CLEANING INSTRUCTIONS :: The product you purchased can be machine washed. You can wash it at 30 degrees. Do not squeeze the product to dry it. It is made of easy-to-clean material. To clean by hand, without using a machine, use a damp cloth with mild soapy water and let it dry. Never use bleach!! :: SPECIAL DIMENSION AND PACKAGING :: I can make special production or mass production in any size you want. We use standard packaging for transportation of products. Folding will be done during packaging to avoid high shipping and customs fees. Please note that when the order enters some countries, there may be customs duties depending on the country government. RETURN AND EXCHANGE POLICY We produce your orders specifically for you. These rugs, specially produced for you, are delivered to cargo after passing through a 3-stage quality control system. When you encounter a problem such as a production error, we take the necessary precautions for your satisfaction. Although returns and exchanges are not generally accepted since the products are personalized, we prioritize your satisfaction and evaluate valid requests on a case-by-case basis.