Product Overview
This Thunderbolt 2 SSD enclosure is a high-performance storage expansion solution designed for 2011–2015 iMac models. It is also compatible with all 2011–2017 Mac computers equipped with Thunderbolt 1 and Thunderbolt 2 ports, including MacBook Air, MacBook Pro, iMac, Mac Mini, and Mac Pro, meeting the storage upgrade needs of different devices.
Note:System Requirements macOS 10.13 or later
Usage Notes
Since Thunderbolt cables handle both data transfer and power supply, avoid moving the device while using it with a MacBook to prevent unstable connections.
When using with an iMac, it is recommended to secure the enclosure to the back of the machine with double-sided tape to avoid disconnection issues.
Troubleshooting Guide
All Thunderbolt 2 SSD enclosures are pre-tested with an SSD before shipping to ensure proper functionality. If your device is not recognized, follow these steps: Check macOS Version: Ensure your macOS version is 10.13 or later. If it is older, update your system.
Reconnect the Cable: Thunderbolt ports may accumulate dust or oxidize over time. Try unplugging and reconnecting multiple times or using a different port.
Verify SSD Compatibility: This enclosure supports most major SSD brands. If the SSD is not recognized, try another SSD.
Check for Motherboard Issues: If none of the above steps work, your Mac's motherboard may have a hardware issue and require repair.