We Promise:
30 days refund and 180 days replacement.

How to replace the lamp:
1.Turn on the projector and unplug the power cord.
2.Wait one hour to allow it to cool thoroughly.(Caution: Do not remove the lamp unit from the projector right after use. The lamp will be hot and may cause burn injury.)
3.Turn the projector over. Open the lamp unit cover by loosening the screws with screwdriver.
4.Loosen the securing screws on the lamp with screwdriver. Hold the lamp unit well and put it out from the direction of the arrow.
5.Insert the new lamp until it's securely in place. Tighten the screws. Fold the handle.
6.Connect the lamp connector and tighten the screws.
7.Close the lamp cover and tighten the screws.
8.Reset the Projector by following the Projector Operating Manual.

How can I contact Seller:
Click Orders in in the upper-right corner, find your order in the list, and click Get help with order.

How can I get a refund:
1.Go to Your Orders.
2.Locate your order in the list and click Problem with order.
3.Select your problem from the list.
4.Select Request refund.
5.Enter your comments in the text box.
6.Select Submit.

Compatible model:
EH-TW7200 EH-TW8000 EH-TW8100 EH-TW8200 EH-TW8200W EH-TW9000 EH-TW9000W EH-TW9100 EH-TW9100W EH-TW9200 EH-TW9200W PowerLite HC 5010 PowerLite HC 5010e PowerLite HC 5020UB PowerLite HC 5020UBe PowerLite HC 5025UB PowerLite HC 5030UB PowerLite HC 5030UBe PowerLite PC 4030 PowerLite PC 6010 PowerLite PC 6020UB PowerLite PC 6030UB