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Special Features
Cost savings: PABX systems can help reduce communication costs by enabling internal calls between employees to be made free of charge. They also allow for more cost-effective routing of external calls, such as using VoIP technology to make long-distance calls over the internet.
Improved internal communication: PABX systems provide features like extension dialing, call transferring, voicemail, and conference calling, which enhance internal communication within the organization.
Professional image: Having a PABX system with features like automated attendants and custom greetings can give the impression of a larger and more professional organization to callers.
Centralized management: With a PABX system, all phone lines can be managed centrally, making it easier to add or remove extensions, up call routing rules, monitor usage, and track call metrics.
Enhanced productivity: PABX systems offer features like call forwarding, voicemail-to-email integration, and mobile device integration, which can improve employee productivity and responsiveness to customer inquiries.
Description
PABX is a telephone system used within an organization to manage incoming and outgoing phone calls.PABX system serves as a central hub for managing internal and external communications within an organization, providing features to enhance efficiency, productivity, and customer service