Each choker is handmade and inspected to ensure the highest quality for our customers. This hemp necklace is specially braided to give its unique look.Great gift or accessory for the beach! Easily adjusts by untying the ends and adjusting to the correct size before retying. Returns: We believe in providing excellent customer service. 100% satisfaction guaranteed. In any event, if you feel that you are not satisfied with your purchase then feel free to contact us. We will take care of your issue right away. We offer full refund or replacement and provide shipping reimbursement if the issue arises due to our responsibility.