The product is refurbished, fully functional, and in excellent condition. Backed by the 90-day Amazon Renewed Guarantee. - This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors. - This product is in "Excellent condition". The screen and body show no signs of cosmetic damage visible from 12 inches away. - When present, batteries have a capacity that exceeds 80% of the new equivalent. - Accessories may not be original, but will be compatible and fully functional. Product may come in generic box. - This product is eligible for a replacement or refund within 90 days of receipt if it does not work as expected.