FRAXINUS is a high quality manufacturer specializing in lighting market. We are committed to providing our customers with safe and reliable products and excellent after-sales service.

 Billing & Technical Support:
If you have any of the following issues, please contact our customer service team for an exchange/return/refund.
1.Receiving a broken lightbulb;
2.The bulb does not light up;
3.Size is incompatibility with your devices;
4.Invoice.

 How do I replace the light bulb?
1. Turn off the device and unplug the power cord. Wait an hour before proceeding or use a screwdriver to release the residual electricity.
2. Place the device on a flat surface.
3. Remove all the screws of the protective mesh screen and open or pull out the protective mesh screen.
4. Rotate the blown bulb away from you until the metal pins on the end of the bulb align with the notches on the brackets on either side of the unit. Carefully lift the bulb out.
5. Insert the new bulb by aligning the pins with the notches on the sockets. Rotate the bulb towards you until you hear a click.
6. If you want to replace both lights, repeat the process.