These towers ship via freight. Your delivery location must be able to accept a full size semi. If a forklift is not available at the delivery location, such as a residence or business without a dock, you will be required to unband the pallet and remove the tower section from the truck by hand. When the freight company contacts you to schedule a delivery appointment they will ask you if you require a liftgate at delivery - this would allow the driver to remove the pallet as a whole from the truck. This service is not standard and not included in your cost - if you wish to have a liftgate you will be responsible for those charges at delivery.