TROUBLE SHOOTING STEPS:

- Reset the headset and the MixAmp TXD and update the firmware to the latest version

- Move away any wireless routers or transmitters that operate at the same frequency from close proximity to the MixAmp TXD

- Make sure that the cables are connected property via the various systems. (Optical cable, power cable)

- Make sure that the microphone for the A50 is selected in Windows/Xbox One/PS4 properly so that alternate microphones aren?t picking up sound (usually the Xbox One Kinect, most PC webcams, etc can do this)

A50 Halo-branded ASTRO Gaming products include REQ Packs; special downloadable in-game content for Halo 5: Guardians on Xbox One which feature an exclusive ASTRO Gaming in-game emblem, while supplies last, and with select retailers. REQ Packs are a bundle of random, digital goods in the form of unlockable weapons and armors, skins, vehicles and more that players can use in the Halo 5: Guardians Arena and Warzone multiplayer modes. Xbox Live account required. Xbox Live download code valid for one-time use only with Xbox One systems. WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm