HOPE OVERSEAS Unblock original UBOX10 voice IR and bluetooth dual mode remote for all ubox Support ubox 10 ubox9 PROS MAX. UBOX8 I11 I10 Supply by Hope overseas trading. If you want to connect with this new remote to your box, please follow these steps. 1, Please restart your box first, then insert batteries into the remote, and then press any key on the remote and wait for it to pair with the box automatically. 2, If 1 can not work, please restart the tv box first, while the tv box restarting, press the "OK" and "menu" buttons together on the remote, it is reset to this remote, and it goes to pair mode automatically. 3, If both methods can not work, please use a USB mouse insert the tv box, use this mouse to control the tv box, go to the app market to download the fix Bluetooth remote problem app, and upgrade the remote app. after it installed, open the apps and let it run automatically, and then go the method 1 to try and connect. 4, If 3 can not work, please use a USB mouse to insert the tv box, and control it to the setting menu to reset the tv box to factory reset. after resetting the tv box and it will restart to the beginning screen for connecting the remote, and then run method 1 again to connect the remote.Support ubox9 PROS MAX. UBOX8 I11 I10 Supply by Hope overseas trading