Please understand that as the glassware are fragile, the damage will occur during the transit. You can do the following options once got broken product.
1.Contact us for refund. ( If the remaining items are enough to use)
2.Contact Amazon for replacement. ( If replacement is required )

ULAB Narrow-Mouth Glass Vases, include 4pcs of 500ml vases, made of 3.3 Borosilicate material.

Their uniform wall thickness provides the proper balance between mechanical strength and thermal shock resistance. Conducted in a slow and careful manner to avoid breakage. Heavy Duty Reusable.

Suitable for home & kitchen, could fill liquid, powder, granular, etc. also can be used as decanter, jardinière. You can Place the glass vase in the bedroom, living room, office. It helps beautify and purify your house or office, a good decoration for you.

After-Sales Service:
ULAB Scientific guarantees that no sale is complete unless the customer is satisfied.
If you have any questions or suggestions on our products or service, please do feel free to contact us.
You'll get our reply within 24 hours. Thanks for your patience.