SUNDERWELL Hoverboard Product Specifications
Motor: Dual 200W brushless motors
Battery: 25.2V 2Ah
Charger input: 110V/60Hz
Charging time: 2~3 hours
Operating temperature: 5°C to 40°C
Tires: 6.5" solid rubber tires
Maximum load: 165 pounds
Package: Scooter×1, charger×1, manual×1
Question list:
1, hoverboard not turn on.
2, hoverboard not balance.
3, hoverboard not move.
4, wireless speaker not work, but working before.
5, hoverboard be be ~ sound.
6, hoverboard shaking, but working well before.
7, hoverboard charger's light does not change from red to green.
8, hoverboard damage when you receive.
Solution:
1, reset hoverboard to Product factory status(please see the card in package about how to reset).
2, contact seller to request new charger.(within warranty time)
3, contact seller to exchange new one. (within warranty time)
4, use different smartphone to test, find pair and connect Bluetooth.
5, make sure adjust sound volume, not 0.
6, if receive damage. contact seller and provide broken picture to exchange(within warranty time)
If any questionS, do not hurry to return, please feel free to contact us, we will give you the best support.